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We accept payment by VISA, MASTERCARD and DISCOVER. Orders are securely processed by QuickCart and Authorize.net. |
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| Volume Orders |
If you are a retailer or wholesaler and would like to place a large order, please contact Rod by phone at 801-583-2549 or by email.
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| Shipping & Return Policy |
We accept orders for delivery within the Continental US only. (If you need international delivery, please call Rod at 801-583-2549 to make arrangements.) We ship orders via US Postal Service every five days. If you need to place a rush or bulk order, please contact us.
If your book arrives damaged, please return it. Upon receipt, we will send you a new copy and refund your shipping costs. Once you receive it, we assume you’ve read the book and can offer no other refunds. Thanks for your understanding.
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| Contact Us |
Ponderbooks Publishing
Forgiving Mom
P.O. Box 58192
Salt Lake City, UT 84108-8192
rod@forgivingmom.com |
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| You can shop at forgivingmom.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. |
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The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
*128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
*Industry leading encryption hardware and software methods and security protocols to protect customer information.
*Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
ForgivingMom.com is registered with the Authorize.Net Verified Merchant Seal program. |
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| Our Commitment To Privacy |
| Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices.
The Information We Collect
On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages may include:
Name, Address, Email address, Phone number, Credit Card Information
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive and to communicate with our customers. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to understand the needs of our customers. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
We do not collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email. |
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